Details About Voicemails and Why it is Beneficial!

Ever tried calling a kid when his mobile phone was busy? Chances are he called you back within minutes. That’s something great about kids. Despite the bad rap they get about drugs and violence and obesity, kids have good mobile phone etiquette. They return calls.

Like kids, you may also want to return calls as a matter of principle. Or it could be you are running a business and calls are important to you. That’s when you subscribe to voicemail with your carrier. Voicemail is the answering machine of mobile phone networks. Like your conventional answering machine, voicemail records your missed calls.

Not only can voicemail record messages when your line is busy, but it can also take messages while you are overseas. Voicemail has, however, much more to offer than your living-room answering machine. It is constantly on standby and makes sure not a single incoming call is lost. Which means it records messages even when your mobile phone is turned off or you wander into area where there’s no coverage from your network.

How do you know you have voicemail? Unlike your home answering machine, your mobile phone does not usually announce the arrival of mail by flashing lights. Voicemail is notified by an SMS appearing on the screen indicating a message has been received. If voicemail is so great, why doesn’t everyone use it? OK, time now for the other side of the story.

Voicemail Charges

Voicemail is not cheap. Unlike your home answering machine, where you can record messages and listen to them at your heart’s content, voicemail costs money. There are three types of charges associated with voicemail.

  • Deposits
  • Retrievals
  • Diversions


Deposits are charges related to leaving a message for you. However, things are not always that bad. First, not all carriers charge you for deposits. You can get deposits free with Vodafone and Virgin. Second, most carriers will allow only three to five minutes of recording time per message  so your pesky officemate can’t keep yapping away.


Retrievals are charges related to playing back the recorded messages. Most carriers charge you standard call rates for retrieving messages, so the cost of playing back messages is the same as making a call. Once again, Virgin is the exception and offers free retrievals in addition to free deposits. If you have subscribed to voicemail, you should check your voicemail at least once every week because most carriers keep un-played messages for only a week. And when you retrieve messages, make sure you delete them after playback so that old messages are not played back again and again costing you money. Some carriers like Telstra charge you in addition to retrieval charges.


Diversions are charges related to diverting your calls to another mobile or landline phone — or your voicemail. Diversions are also known as call forwarding. Strictly speaking, diversions have nothing to do with voicemail. However, you can divert your calls to voicemail. The calls then become deposits. Some carriers, such as Optus, call deposits voicemail diversions. So next time your carrier charges you for a voicemail diversion, you know it’s your pesky officemate’s long message.

Certainly, you have come to know a lot about voicemail, but for high quality voicemail services, you definitely require a better network service provider. For the same you can get in touch with professionals at BT contact number as they are best known for their network and broadband services.